Return & Production policies
All merchandise is not refundable, unless defective.
We can provide an exchange within 10 days of merchandise reception.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Sale items are not exchangeable or refundable, unless exception. Our goal is to make you happy, so we will do everything we can to accommodate you.
If you need to exchange the item, send us an email at firstname.lastname@example.org to make arrangements.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- All our items are made on order in our montreal workshop.
- Please allow 24-36hrs production time for accessories and 26-48hrs production time for shirts, chaps, shorts.
- If we encounter a delay in production, we will advise you immediatly.